Thanks Arlington Camera!

[thumphrey]

A couple of Saturdays ago my wife and I were loading up my Expedition to shoot an afternoon wedding. I was staging stuff to put in the back of the truck; a fully loaded LowePro Pro Roller. I noticed some stuff in the back seat that needed to go in the house. After taking the stuff in the house, my wife and I get in the truck and I start to back out of the driveway. I notice a strange sound and it felt like I had a flat tire. I get out and look under the truck and have a heart attack! The axle is resting on my mangled LowePro Pro Roller. I have my wife drive forward while I free the bag. I didn't know what to expect when I opened the bag.

Long story short, everything was in perfect condition. The bag was a mess.

I related my story to Bill Porter on Monday. He told me to come back on Thursday of that week and show the bag to the LowePro lady who would be at the store. She and Bill were amazed. She authorized Bill to give me a terrific discount on a new Pro Roller and keep the mangled bag for future testimonials to its toughness.

People miss the point when buying equipment on the internet instead of a local dealer. I wouldn't have had a shoulder to cry on, much less be given an opportunity to get a new bag for less than I paid for the first one.

Bill, you are a great guy with a great store and a great staff. Thanks!

[Concisus Cognatus]

They're the best when it boils down to customer service.

[rogerfsmith]

I've always had great service from Arlington Cameras. I reciprocate by buying many of my photographic needs there.
Cheers,
rfs

[Arlington Camera]

Thank you for all the kind words. We try our best to help when we can . In Tommy's case we offered tissue and a new case. We hope you all have a great Christmas and spend time with your loved ones.