Hey Dennis (and everyone else on here),
First of all,thanks so much for giving Blinkbid a try.We are currently revamping our entire site- and with the upcoming launch of Blinkbid 6, we are doing a complete overhaul of all our support content (including new video tutorials and a super-user friendly user manual).
In regards to the crash that you experienced- we're so very sorry to hear that. It's honestly quite rare that something like that happens with our software.
You should know, however, that Blinkbid always saves automatically during idle time on your computer. Also, when you quitit, Blinkbid automatically backs up your data two times to two different locations. Version 6 will also be offering automatic online back-up as well as backing up at regular intervals, so that no work will be lost if another crash happens.
Hopefully this answers some of your questions, and please feel free to reach out to us at
support@blinkbid.com. We look forward to hearing from you!