Client ask for a retake of engagement session

[syuan]

Originally Posted by Angelo

Warren, you seem to have the right approach and attitude.
More businesses can benefit from advice like yours.

Thank you, Warren

[WarrenG]

Sam, glad to hear all worked out well for ya.

Thanks guys.

[Buddha]

If I'm not mistaken, you said you showed the client unedited images. I would never do that? If they don't have the imagination to 'see' an edited photo in the camera screen, those images are unlikely to be very appealing, especially if they are RAW images.

[LadyShutterBug]

Originally Posted by syuan

thank y'all for taking the time to provide feedback. I find some of the discussion and advise offered here insightful and can certainly be incorporated into my business practice for future reference. After talking to the client in length, it was revealed to me that one of the factor for her disliking the photos was "the hot weather made me sweat and made my hair puffy. it didn't look good." when pressing her further, she expressed that there wasn't anything in particular she didn't like about all the poses. So at this point, i believe the reason for her wanting to reshoot was that she isn't happy about her hair due which accentuated her plus size figure. i offered her a free 45 min reshoot as one forum member suggested, but at the same location. The client seems happy at the offer. So we'll go from there... thanks again for all your input.

good for you! i hope your next shoot with her goes better. as a heavier woman, i can tell you that there are many reasons i might not like pics of myself... but anyone willing to work with me and re-shoot to make me feel better (especially in a wedding related situation) will get glowing reviews from me for life.

there have been times when i've looked in the mirror and thought i looked fine, but then later saw a photo and wondered "what the hell was i thinking?"

maybe she was having one of those days.




Buddha: i've shown clients pics from the back of my camera, but only if i took a look first and knew they were okay to show.

[groovyone]

3 month old thread.

Did the client end up happy with the reshoot?

[brad]

Originally Posted by groovyone

3 month old thread.

Ya.. seems to be going around since the merge.

I have the urge to go find a random 4 year old thread and post on it like its new.

[groovyone]

Hahaha. AT least make sure it si one that was unresolved like this one. I still want to know what happened.

[brad]

Originally Posted by groovyone

Hahaha. AT least make sure it si one that was unresolved like this one. I still want to know what happened.

Hehe, I couldn't find a good one, so I settled for a very early one of my own. LOL