Millers vs. Mpix

[carrbowl]

I've been using Mpix...wondering if there is any reason to change to Millers...I know they are related. What are the advantages of using Millers instead?

[dtscds]

I'm wondering the same thing. I have been using Mpix and just signed up for Miller's.

I got an offer from Miller's to get a few 8x10s for free so they can show me their processing skills. If I understand the email correctly I send them a few files and they send me back 8x10s--before and after correction. I figure if nothing else I should take them up on their free offer!

[brad]

When you start making bigger single orders, Miller's starts becoming cheaper than mpix.

Mpix has more shipping options.. the only shipping Miller's does is FedEx overnight - and the cost is built in so there isn't an additional shipping charge.

There are several options not available via mpix, only Miller's.. mounting materials like Masonite, for instance.

I use Miller's for everything... haven't used mpix for anything since I got my Miller's account.

Oh.. important thing to remember for Miller's.. they have a minimum $10 order... if your order is less than that, they will still charge you $10. So if you ever get in a place where you need just a couple of prints quickly, send them to mpix. :)

[JohnT]

Originally Posted by dtscds

I'm wondering the same thing. I have been using Mpix and just signed up for Miller's.

I got an offer from Miller's to get a few 8x10s for free so they can show me their processing skills. If I understand the email correctly I send them a few files and they send me back 8x10s--before and after correction. I figure if nothing else I should take them up on their free offer!

This is correct. The prints will have "Before Correction" and "After Correction" printed on them in the lower-right corner, I believe. I have a Miller's account but haven't used it yet. I probably should before they close it, which I think they do with accounts that are idle for a specific period. Mostly, I've been using MPIX since day one.

[LoungeLizard]

If you're running a properly calibrated workflow - you DO NOT WANT ANYONE TO CORRECT YOUR IMAGES!

I've been using Miller's for years now. I wouldn't think of changing.

They're more expensive, but worth it. The downside is the minimum order. I just placed a large print order for a client yesterday and called today to add a 4x6. That will be a $10 4x6 print (I'm still making a good profit on it, but still...)

[CaptainTom]

One HUGE advantage that Millers provides is telephone support.
Mpix will only deal with you via email.

I made an Mpix order today because is was small and I like their interface.
But, I put the wrong zip on the delivery address and there is no way I could see to call and get it corrected.

Edit:
That thought prompted me to check my email.

Mpix has corrected the address.. took em about 15 minutes....that's pretty solid customer service.

[carrbowl]

I guess that's kind of where I am Captain Tom....sir....I'm pretty happy with mpix....so I need a good reason to switch and so far I haven't really found one. I don't do tons of business.....so...I'm trying to see if there is a reason I should switch. I have found the email response unbelievably fast during working hours...after hours and the weekend...well, lets say, don't be in a hurry for a response!!