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How many pictures does customer sees???

This is a discussion on How many pictures does customer sees??? within the Business Talk forums, part of the Business Discussion category; Personally, I encourage ppl to come see the LCD. It usually relaxes them and I have never had them ask ...

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  (#16) Old
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02-11-2009, 04:09 PM


Personally, I encourage ppl to come see the LCD. It usually relaxes them and I have never had them ask "what about that one picture".

Now, when viewing on the LCD they might ask if they can get a copy...depending on circumstances I generally ablidge.

-Benjamin
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02-11-2009, 04:24 PM


I've had it happen to me so now I try to keep the LCD from them mostly. If they need some encouragement I can understand that - but if they're doing just fine I like to surprise them with the proofs. I was just wondering if anyone could think of a nice way to say "i'd rather you not look at the LCD"...
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02-11-2009, 04:43 PM


I personally don't mind, and sometimes even offer up to see the camera after a shot I know I like. It's especially useful to me when I sometimes have someone that is uncomfortable posing the right way so you show them to let them see how it helps. The best thing to do IMHO is use it as a selling point.
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02-11-2009, 11:12 PM


Quote:
Originally Posted by bondarnes View Post
Eddie, I think 150 is probably too many images to shoot at one session. In my opinion the key is to not only to show the images, but to have a plan as to how they would be used. You might want to show a collage of five or six images, and a book of twenty or so. So fifty images might be the magic number. Just doing the slideshow and showing images leaves the door open for the client to pick their favorite and order one 8X10, two 5X7s and a few wallets.

In children's photography we used to do a lot of impulse selling where we printed a package for certain sessions. The package came from the lab with one 11X14 of the best pose, an 8X10 of the second and third best pose, and a 5X7 and four wallets of every pose. This was film so I only did six or seven poses on a session.

We would then cluster frame the 11X14, two 8X10s, and three to five 5X7s. The frames clipped together like a collage would work today.

Then we would make a couple of grandparent folios with a 5X7 and four wallets in each. Then we would make brag books of one wallet of each pose. It was hard for them to say no because we had products that used almost every exposure.
Thanks for the tips Bondarnes....




esanchez added 4 Minutes and 4 Seconds later...Double Post Merged Below


Quote:
Originally Posted by hooligan View Post
I agree about not letting them see anything except what you would sell.

I made the mistake of letting a family friend look at some graphics work I had done on some softball pics of her dauughter. She got to one that she said she really liked and asked for a print. When I saw which one it was, I politely let her know that it was a practice piece and it would NEVER leave the house. She kept on insisting she get a copy.

Took me five minutes to change the subjeect and get her to forget it.

I'm going to deal with this situation with this lady. She selected a picture where the young man is squintting his eyes to much in one shot, and there is another very smiliar shot where he is not and she selected the one with squintting eyes. Now I'm going to have to convience her that shot is no good and go with the better one.

Next shoot I will only show them the best 20-40 shots and let them select from there.

Thanks for all the advice from everyone and if anyone has more advice post it....THANKS

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Last edited by esanchez; 02-11-2009 at 11:18 PM.. Reason: Automerged Doublepost
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02-11-2009, 11:32 PM


Quote:
Originally Posted by ara.bentley View Post
I've had it happen to me so now I try to keep the LCD from them mostly. If they need some encouragement I can understand that - but if they're doing just fine I like to surprise them with the proofs. I was just wondering if anyone could think of a nice way to say "i'd rather you not look at the LCD"...
Everyone is different, but I show them before they every ask! This way, I get to choose what they are seeing. I generally show one that i did 3 or 4 shots of, and not let them look tooooo long. Just a quick peek so they don't get to see so much of the detail. Chances are, I'm going to keep at least one of that shot, and I'm not telling the customer NO!

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02-12-2009, 07:48 AM


Quote:
Originally Posted by Heatherlou View Post
Everyone is different, but I show them before they every ask! This way, I get to choose what they are seeing. I generally show one that i did 3 or 4 shots of, and not let them look tooooo long. Just a quick peek so they don't get to see so much of the detail. Chances are, I'm going to keep at least one of that shot, and I'm not telling the customer NO!
that's a good point... if I get to choose which ones they look at and I am confident I got at least one good one. Hmmm - I still learning my buisness-like manners so this is all good info :)
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02-12-2009, 09:35 AM


I can't take pictures if someone is looking at my LCD. I limit my own looking to looking for exposure/histograms.

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