OK, there are many people on this forum that could really use customization help so I will try and make this as simple as possible.
www.moonriverphotography.com was designed by Andy Williams who works for us and he is an advanced user. Here is another example:
http://www.photoscapedesign.com/ Everything done on these sites have been done on SmugMug and I can help most people get something fairly similar quickly.
1st: you want to make sure you have a Power or Pro account. Those levels allow customization.
2nd: you need to find where the "Customize" tab is in the "Control Panel". Make sure you are logged into your account and you will see the customize tab in the control panel, click it.
3rd: you will see a customize link inside the customize tab, click it. Don't let this page scare you, it looks intimidating but it is easy.
4th: Inside this page, you put any customization on your site. Mainly if you know how to Copy & Paste, you can get some key customization instantly!! Lets start with a slideshow on your SmugMug homepage, you can do this!!
Try copying this tutorial exactly with your own site: (note we have screen grabs to make it easy)
http://dgrin.smugmug.com/gallery/3624147
Did you do it? If not, what went wrong? How should I tweak the tutorial?
5th: now that you are done with that, try putting a Banner & Navbar on your site by copying and pasting this code and coming up with your own links:
http://dgrin.smugmug.com/gallery/2160039
Note: if you tell me where and what is confusing about the tutorials I can fix them!
Try these steps first. They are going to do wonders to your site! If you have any problems post back here or PM me directly. I will put you in touch with one of our customization gurus if it gets to be too much for you.
Thanks!!
Markham