Backup drive help please

[dlanter]

I have a Netgear SC101 network drive with 2 Seagate 500 gig IDE in it. I know the SC101 was not a good choice, but it's too late now. I can't access the drive at all now and the green light on it flashes continuously indicating that no drive was found and it makes a scratching sound. I have reset it a couple of times and checked the cable connection inside to the drives, but no help. Any ideas? Thanks

[bigjon0107]

Have you though of picking up a external drive case, pull the drives, and put them in the case and see if they can be read?

[srwatters]

If the drive(s) are making a 'scratching' sound, then it's most likely the actuator has given up the ghost. Shut it down and consider a data recovery service. The more you mess with it, the more difficult recovery could be...

[dlanter]

The problem is that the Netgear uses a proprietary files system and I don't know how to get windows to read it if I put the drives in another enclosure.

[hhscr]

Windows will not read the NAS format. If you think it might be the enclosure you might try getting another enclosure and getting the data off of the current drives.

I had similar problems and was able to recover the data by doing this. I got rid of the NAS setup and went with Seagate firewire and now its giving me problems too.