Mac to PC - Viewing Issues...

[ChristopherCoy]

I recently helped another photographer out, by editing a few photos from a very small wedding that she shot. I exported the images from LR in a .jpg format, and then burned them to a DVD for her. When she got them home, she is stating that they appear pixelated when she views them in photoshop. I edit on a Mac, she edits/views them on a PC.

My question is - what kind of issues, if any, could be causing the pixelation?

I exported the files at full resolution and 300dpi, evident by the 8-10 meg file sizes, and they were all .jpg files. And if I'm not mistaken, shouldn't .jpg files be readable throughout all system types?

She shoots a D300s, then puts the images on disc for me. I import them into LR, edit in LR and CS4, then export from LR to .jpg format. Could there be some issues if I'm editing in a certain 'bit', and she's viewing them in a different 'bit' (i.e. 8-bit, 16-bit etc.)?

Unfortunately, I dont have an example for you to look at yet. I'm stopping by her house this evening after work so that I can sit down at her computer and see what she is looking at.

Any ideas?

[RKDauph]

Did she open them into PS directly from the CD or copy them onto her harddrive with another program first?

I move between my MacBook Pro's version of PS and my PC desk top's PS all the time without issues.

[Anthony Martinez]

Unless she imported them through some application that resized/compressed them again there's 0 reason there should be any difference at all.

[ChristopherCoy]

Thats what I thought.... I'm figuring she has a setting wrong, or is possibly doing something wrong that is causing it. I'm going to see exactly what she's doing tonight when I stop by.