software or cord or what??

[dmcantrell]

Renae,

Just now I was looking on the HP website, and there are a few choices. What is the exact name of the piece of software you are using?

I see :
HP Photosmart Essentials
HP Photosmart Creations
HP Photosmart Studio
etc.

[Rson]

So you want to Print onto a cd from the computer? You have a printer that prints directly onto a CD?

Ok, Have you downloaded the file package for the PRINTER? Go to the printers website and get the driver package. My guess is that the HP software needs the driver for the printer to correctly format the image that it creates for the CD.