Canon offers to repair Battery Grip BG-E2

[Cogster]

Canon offers to repair DSLR Battery Grip
Monday, 18 July 2005 08:50 GMT


Canon USA has announced that customers with the Battery Grip BG-E2 used with the EOS 20D, 20Da and EOS Digital Rebel XT (EOS 350D) and a certain serial number range can return their grip/magazine for a free repair/replacement. This is due to a cases where even with fully charged batteries (exclusive battery pack or NiMH battery) or unused AA size batteries, only a few shots can be taken or 'bc' is displayed immediately.

Click here for more information or call 1-800-828-4040

Release notes:

Battery Grip BG-E2 and Battery Magazine BGM-E2

- Battery Grip BG-E2
Serial Number 000001 - 096000

- Battery Magazine BGM-E2
Old type products

[filmtony]

Originally Posted by Incognito

a certain serial number range can return their grip/magazine for a free repair/replacement. Serial Number 000001 - 096000

Just got mine back last week. They sent a replacement one in less then ten days. Works fine. I haven't seen the low battery, and fits a bit tighter too. Mine did fall in the old serial range. New one is 1xxxxx.

[OversighT]

Interesting...I haven't had any problems with mine, but my serial number does fall into the range. I'll get it replaced anyway so I don't run into problems in the future.


T.

[Mongo]

Hmmm... I need to check mine when I get home tonight. I got the message "error 99" twice on mine this weekend. Accoding to their website thats a battery error. Hope thats the problem, otherwise I will be a very unhappy camper...

[mattchow]

i have #005649.

ive had problems where if i insert 2 batteries, the battery meter will read at one bar, however if i take one out and swap them it reads full.

btw, where did you get this from since i would figure someone from canon would know the rebel xt dosent use the same grip as the 20d.

[h00kemh0rns]

http://consumer.usa.canon.com/ir/con...delid=10464%20

[saroy]

Stupid question -- where is the serial number on this thing? Is it the 6-digit number on the bottom plate where the screw is? I'm assuming so, in which case I'm ok. Mine begins with a 1.

[AjP]

here is address in CA where u need to send equipment

CANON FACTORY SERVICE
15955 ALTON PARKWAY
IRVINE, CA 92618
(949) 753-4200

[Sonny]

Originally Posted by h00kemh0rns

http://consumer.usa.canon.com/ir/con...delid=10464%20

That link is dead. Where else can I find some more info? There is nothing on the Canon website. I just got my new 20d & bg-e2, and after shooting a 150 photos I received the "error 99". I had to shut off my camera, take out the batteries, wait 5 minutes, re-insert the batteries, and the camera was fine.

I looked at the botom of the batery grip and the serial number starts with 1xxxxxxxx.

[rphoto]

Try this link

http://consumer.usa.canon.com/ir/con...&modelid=10464