Returns Question

[GrayEyePhoto]

I purchased a Nikon 10.5mm fish eye on 04/19/08 and quickly realized it was not the same as a regular ultra wide. I have probably taken a total of 20 pictures with it. It is in perfect condition and I haven't sent in the warranty card. What is your return policy for lenses?

Thanks,
Steven Gray

[Camera Exchange]

Normally all items must be returned in new condition with all accessories and packaging with ten (10) days of purchase in order to get a refund or store credit. Otherwise, there is usually a restocking fee depending on the condition and / or any missing items.

My suggestion would be to package everything back up and bring it in for Larry or Jason to work with you on the return. I would also help you as well. However, I am less available on the floor than either Larry or Jason.

Regards,
Mike

Originally Posted by GrayEyePhoto

I purchased a Nikon 10.5mm fish eye on 04/19/08 and quickly realized it was not the same as a regular ultra wide. I have probably taken a total of 20 pictures with it. It is in perfect condition and I haven't sent in the warranty card. What is your return policy for lenses?

Thanks,
Steven Gray