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Paul Buff and Einsteins do it for me again

This is a discussion on Paul Buff and Einsteins do it for me again within the Lighting Discussion forums, part of the Photography Information category; Just to say that I'm impressed with thier customer service. Was one of the first to get the Einsteins a ...

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Paul Buff and Einsteins do it for me again - 04-09-2011, 11:38 PM


Just to say that I'm impressed with thier customer service.
Was one of the first to get the Einsteins a year ago. I bought the WL X800s because the Einsteins we not out yet and was told that I could trade them in when they were ready for shipping. I got a great deal on the X800s and thought that I'd have to pay a $50 difference per each when I traded them in. Well, they sent me return UPS labels and didn't charge me at all for the upgrade. I used the X800s for about 8mo. Now, I get an email that they made some mods on them and sent me more shipping labels to return my units to be replaced by new ones. I wasn't even lookin for this to happen.
I've never dealt with a better company in my 63years.

Gregg

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04-11-2011, 07:15 AM


Wow that is cool.

Ice always heard good things about their company but have never dealt with them.

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04-11-2011, 09:10 PM


I have bought from them in the past.
They are a great company.
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