Reach a Human Via Telephone Quickly

[Sonny]

GetHuman.com is a website dedicated to telling frustrated consumers the right buttons to push on a telephone to reach a human in the customer service department at hundreds of companies.

GetHuman.com

[auddii]

Haha, awesome. When I'm not in public and I reach one of those electronic systems that has you tell them what you need, I just start cursing. If you say **** enough, Tmobile will put you through to a rep. Not as fast as just saying "representative", but oh so much more satisfying. And I really hope they record my calls

[Howard Barlow]

Originally Posted by auddii

And I really hope they record my calls

I have, on two occasions, called companies to complain about their reps. After getting to a supervisor, Peggy, I imagine, I asked for them to listen to the recording. Both times I was met with, "Well, only some calls are randomly selected for recording. I am not able to find a record for yours."

Now, when a call starts with the notice, I tell the responding person, "Please be advised, this call IS being recordered, by me...."

[auddii]

The next popular iphone app - the ability to record phone calls :) It would sell wonderfully to people who are pissed off at sales reps and to extortionists.

I tried to call the local branch of my bank today in regards to a security deposit box. I called twice, and both times after picking reasonable choices that might give me a live person I ended up on the phone with 1) the tele self help version of finding your bank statement and 2) a customer rep not local and couldn't help me.

By the time I got to the right person I'd wasted several minutes of my phone plan and was very annoyed. I wasn't very nice, especially since they told me that I had to come in person. Had to cut some experiments short tonight to try and make it in before they close.

[SCone]

Just watch out for calling T-Mo too much, they'll drop your number off into the "black hole que" & no matter what you do, you cannot get to a rep.