MPix Frames

[iCe]

I had a couple of images printed for Christmas gifts. Since it was a last minute deal I used MPix framing service. They came without glass... or anything... no plastic... nothing. Just the image stuck in a frame

I like MPix... Their service has been very good. But I don't think that I'll be using their framing service again...

[Wes]

This sounds pretty unusual. Have you contacted them to see if this was normal? It might have been a screw-up on their part.

[Jay Henley]

It is normal. I can not remember where I read that though. I thought it was on their website, but just now looked and could not find it.

[photobykim]

how strange, I've never used them for framing. that is good to know. if you do contact them to find out if that is normal will ya let us know?

[JohnT]

They state on their web site that their frames do not include glass, but this statement isn't where I think it should be. Nevertheless, here it is:

http://www.mpix.com/productsinfo.aspx?prod=9

[Digital Prophet]

There are quite a few online "framers" that do not ship with glass/acrylic installed. I guess the shipping and insurance costs are just too high to get it there unbroken.

Prophet out.

[photobykim]

I guess that makes good sense, I know I wouldn't be thrilled if I got a frame and the glass was broken.

[JohnT]

Originally Posted by photobykim

I guess that makes good sense, I know I wouldn't be thrilled if I got a frame and the glass was broken.

And the shards of broken glass had scratched the print. :-(

[photobykim]

or cut you when you opened the package....yikes!

[iCe]

That makes sense and I missed the note about not having glass or acrylic. Walmart frames look as good as the ones that I bought (not their "best" so that's not a slam on MPix. I like MPix. Their service is great).