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Canon Customer Service
This is a discussion on Canon Customer Service within the Open Talk forums, part of the General Information category; Over the wekend we had some rain and hail. My truck was only about 20 feet away and during the ...
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| Forum Regular  | Canon Customer Service -
05-29-2007, 07:14 PM
Over the wekend we had some rain and hail. My truck was only about 20 feet away and during the heavy downpour the truck was just barely visible. So I reached for my Canon A310 (P&S) and it died. Or rather the CCD died. Missed a great shot. I saw a thread on another forum about Canon CCD Malfunction. It had a link which gave a phone number and customer service link. The Notice said that regardless of warranty status Canon would repair and pay shipping to/from for the cameras listed in the notice. I sent an email yesterday. Today after work I got an email from Canon appologizing for the inconvienence. They're sending me a shipping label. If this continues through the whole process then this is great customer service. http://www.usa.canon.com/consumer/co...=2112&id=29819 --------------------------- Olympus E-Volt 500, Olympus E-20, Sony Mavica FD-81, Polaroid 3030, Canon Power Shot A-310 |
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