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Originally Posted by dbphotos |
Something like this is not a bad idea. A well run service like this could make the difference between a loved one getting help on time or not. I would caution you to check the company out thoroughly though.
(Please understand I am not talking about Philips Lifeline. If I have taken calls from them, I am not aware of it.)
I have been working full time as a 911/fire/ems/police dispatcher since the early 90's and deal with calls from medical alarm companies every day. In my experience many of them are slow to call and most don't have any kind of directions available. Since most of my area is rural, precious time is often lost trying to find the patient.
We even had one call a non-emergency phone number for a local volunteer EMS service last week and the patient was in a different town. There is no way that the subscriber would have given that number to the company. The call would have been missed if one of the EMT's hadn't been in the station doing paperwork.
As I said earlier. I don't think this is a bad route to go but make sure to check the company's history and make sure they have all information (FULL address and directions, description of residence, and the direct numbers for EMS dispatch) available to their operators. As stupid as this sounds, many keep this information on file but don't make all of it available to their call centers. Don't assume since the company is large and nationally known that they keep all of this. The big boys are, in my experience, the worst offenders.