Sunrocket dies! Need digital phone service!

[ndsimm]

OK, so I was one of the lucky one to have Sunrocket phone service and knew there was a problem when I couldn't call my number from outside and once I logged into the account, it just says voicemail is not working, then I get online and try and call and get a recording....
after doing a google search, I find this:
http://www.informationweek.com/news/...leID=201001821

what the ?????
so obviously, I need phone service now...any suggestions???

[JamesB]

vonnage maybe

or get a regular landline or phone service from your cable provider

James

[ndsimm]

I may end up going back to ATT, but from some of the searches I've done, vonage is in trouble too

[kenw]

let's put it this way: During Rita (and I live in Cypress as well), we were without cable/web for many days. Without electricity for at least a day. Without cell for what seemed an eternity....

But the POTS (plain ol' telephone system) never went down. There's something to be said for hard wired old school land lines. Heck we only pay like $25/month for no-frills local line.

[mcphotography]

try http://www.lingo.com/ - i used them and loved them .... customer service was good, rates were great, and voip quality was great also...dropped them when i went with att insead of t/w for broadband (knew comcast was coming and had my fill of the comcastic ones back on the east coast)....hope it helps

[ndsimm]

well, it's official -
http://www.stuff.co.nz/stuff/4132110a28.html

[DJ.]

My service is still up but a friend's service has been down all day.

I am considering Packet8 unless someone has some horror stories to tell. I researched them and they seem to be OK. They have been around 20+ years and are publicly traded. They also make their own equipment and have over 60 patents so they should not run into the same problems as Vonage.

[mcphotography]

how about viatalk? -- they seem to be taking sunrocket customers onto their service

[ndsimm]

I was looknig at viatalk too, but since I use this line for business, I'm thinking about going back to ATT. it might cost more, but I can't afford to not have a phone when customers are calling!!!!!

[dbphotos]

I've had very good service and customer service with Vonage. I pay $15/month for 500 minutes with no long distance fees, voicemail, caller id, etc. No complaints.

Now let me clarify I use this as a 2nd line, my primary line is still Verizon FIOS.

[DJ.]

After researching my fingers to the nub I decided to give Packet8 a spin. I called and talked to them and after researching others I decided to go with Packet8. I'm not saying they will be the best but some of the reasons I selected them were:

The majority of the reviews indicated good to better than average sound quality
Reasonably good customer service
They have been around for 20+ years so they should not run into issues like SunRocket
They make their own equipment so they can support it directly
They have 60+ patents so they should not have similar problems with patent infringement like Vonage has with Verizon
They will port my SunRocket number over

I used linkshare to get a discount. linkshare.packet8.net

[sbp]

I lost sunrocket as well. I don't call more then 500 but call UK more then 200 minute a month. Looking now.

[sbp]

I used to have lingo. if they are buying sunrocket contract I will give them try again.

[zeroendless]

I just paid my due last month to extend another year of contract, that's $199 + tax for a crook!!

The dispute is in the hand of my credit card company now, #fingers crossed#

[sbp]

Many people got their money back by disputing. I had good deal 199/2year and 11 month was done in it. So all good.

But I am going with Lingo now.