Do you have Sprint Cell service?

[J Eddington]

I am just wondering if I just got a load of S--- from the sprint Service person. My phone would not connect, the second phone did not either. Yes the bill is paid. Since I only have cell phone service I got on sprint.com Service and chatted with a service person. She says we are in part of a nationwide outage and it could be 48 hours before we will have service. My daughter has service in Phoenix. So are you in the outage too?

[David_3]

Mine works. I just tried it.

[Crawleyphoto]

Mine works

[Tom]

Just got off the phone with my mom. I guess it is possible that there was an outage that doesn't affect everyone.

[OTRphoto]

Mines up and running in SA with 6 bars. Text and web are working fine as well....

[KenJulio]

One of my colleagues sets his phone to use the verizon network on his phone.

[joedanger11]

working fine here in ATX

[J Eddington]

Thanks guys. I was fine when I was first told local outages then it went to nationwide outage and made start to wonder.

[JenJohnson79]

I've been with them for 11 years? maybe 12 not sure exactly. But I know when there's been an outage (I.E. Ike) I set my phone to roam and picked up on a Verizon tower and was able to use my phone. No there were no roaming charges, I don't know if it's a new thing or if I've just been with them so long, but I haven't had roaming fees in 2 years. . . and there are times the phone tells me I'm roaming, but the bill has never reflected the additional charges it used to.

[Tom]

Now, I am getting a message that they cannot complete the call. The signal may be unavailable or the number (my voicemail) may be invaild. Verify or try again later. I have used the phone, but only for incoming calls since you wrote this.

[Truckman]

Here are their scheduled maintenance events...I couldn't find anything on a service outage today...Ben

[studiocygnet]

OK in the Austin area.

[lscottpht]

Originally Posted by J Eddington

I am just wondering if I just got a load of S--- from the sprint Service person. My phone would not connect, the second phone did not either. Yes the bill is paid. Since I only have cell phone service I got on sprint.com Service and chatted with a service person. She says we are in part of a nationwide outage and it could be 48 hours before we will have service. My daughter has service in Phoenix. So are you in the outage too?

I have Sprint, and mine has been working fine.

[J Eddington]

It would appear that the tower in my area was not working. That was all I wanted to know from Sprint when I checked with the service dept. BUt she changed and then said nationwide outage and I didn't think I could drive where I could get service. But I went out this afternoon and reached Plano where the phone worked fine. Thanks for all your help!

[MikkiStreak]

Originally Posted by J Eddington

I am just wondering if I just got a load of S--- from the sprint Service person. My phone would not connect, the second phone did not either. Yes the bill is paid. Since I only have cell phone service I got on sprint.com Service and chatted with a service person. She says we are in part of a nationwide outage and it could be 48 hours before we will have service. My daughter has service in Phoenix. So are you in the outage too?

I live in Wylie and no, our Sprint service is not out. for once.

I *hate* Sprint with a passion. They can't fix their own stuff... my husband and I are on a family plan and we could be standing next to each other in the room---- I call him, I hear ringing, I get his voicemail, leave a message... and the entire time, his phone hasn't rung, no missed calls registered on his phone, and my message isn't in his mailbox. He's gotten chewed out by his boss for "not being available" on his cell because of this crappy service. We've replaced our phones SIX times in 2 years.... have downloaded new software updates, etc... changed phone styles... nothing fixes it.

Most recent call to their service dept---- just wanting to get the contract expiration date and ask a few questions to make sure we don't have to put in advance notice of cancellation, etc.... and wind up with one of their reps trying to ARGUE with me when all I wanted, was an answer to a simple question.

I hung up, furious, and even more determined to get OFF their service.