Pixtus - Photography Forum, Photographers, Photo Tips

Kym Kilcrease · **Data Recovery -** 09-12-2010, 10:43 AM

I have a problem. My Terabyte External Drive died. I have my current work on it. I have taken the drive to computer repairmen around me and they tell me the drive is dead.

Anyone have any suggestion on a data recovery company?

RKDauph · 09-12-2010, 10:52 AM

Texas Data Recovery list

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cwend · 09-13-2010, 05:26 AM

I had a similar problem and used 24 Hour Data in Plano. It wasnt cheap, but everything was recovered. I now have double backups.

Rson · 09-13-2010, 09:47 AM

Call me....dead is relative.

Also, the drive can be fine but the enclosure is dead. You have to pull the drive out.

RKEnnis · 09-13-2010, 10:44 AM

Quote:

Originally Posted by Rson

Call me....dead is relative.

Also, the drive can be fine but the enclosure is dead. You have to pull the drive out.

Maybe it's just "mostly dead"... :)

SCone · 09-13-2010, 10:54 AM

Carbonite................. or any other off-site backup BEFORE you have an issue. The rule in technology is PLAN FOR FAILURE and at the most inopportune time. The same way you have a backup camera, planning for your computer components to fail on you is mandantory.

Rson · 09-13-2010, 02:01 PM

Quote:

Originally Posted by RKEnnis

Maybe it's just "mostly dead"... :)

Usually the tech people don't want to try because after you are done, the case is destroyed and warranty voided.

You have to physically remove the drive from the enclosure.

doctahjones · 09-13-2010, 04:21 PM

Quote:

Originally Posted by Rson

dead is relative.

Also, the drive can be fine but the enclosure is dead. You have to pull the drive out.

agreed.

it happened to my moms external drive. i just took the drive out of the enc and mounted it inside her computer. problem solved.

being an IT guy, the most common thing i see is the power supply for external hard drives dying.

most common thing i see for internal hard drives is the controller board dying. this can usually be fixed by finding the same type of drive, and swapping the boards. usually it's just a few screws and a snap connector.

if simply taking it out of the enc doesn't work, snap a pic of the drive once it's out of the enc and i can see if i have one like it