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Adobe Policy Change

This is a discussion on Adobe Policy Change within the Post Processing Central forums, part of the Photography Information category; Originally Posted by billbunton I've never really understood all the hate for Adobe policies like this (or even charging for ...

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  (#31) Old
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11-19-2011, 10:42 AM


Quote:
Originally Posted by billbunton View Post
I've never really understood all the hate for Adobe policies like this (or even charging for upgrades at all). All of the professional software I use requires keeping up to date, either paying for version upgrades for each major version, or paying an annual subscription (in fact, my annual renewal for MagicDraw is just about due).
The maintenance subscription model is common in software aimed at business/enterprise customers, but it's certainly not the norm for retail software. And usually maintenance contracts are a fairly small percentage of the initial purchase price.

And only offering an upgrade from the most recent version is not the norm, either. Paying for upgrades is one thing, but if customers want to skip a version between upgrades that's a perfectly reasonable to want to do (especially since the amount of new functionality of use to photographers seems to go down with each new release of Photoshop).

The fact is Adobe is changing your policy in a way that's worse for customers, I don't see how anybody can argue otherwise. And let's be realistic, what they're really trying to do is force more people into "renting" the software from their overpriced cloud service. Software as a service is almost never a good deal for the customers (certainly not at the prices Adobe is talking about charging).

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  (#32) Old
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12-03-2011, 06:02 PM


I show it to be $159.20 on Amazon right now. If anyone wants it, that's the same as Adobe's 20% back. I may have to upgrade it myself now...hmmm.

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