Scratch Disk Full ??

[Jay Henley]

Last night I opened a photo in Photoshop and tried to crop it but it gave me an error saying that my scratch disk is full.

Not sure if this has anything to do with it but for the last week I have been doing batch rename on all of my photos which were on C drive and when doing the batch rename I was having them moved to new folders on my USB external hard drive.

I did a google search and adobe offers several possible steps I can take to fix it. But I would like to back up a lot of files to DVD's tonigt before I start experimenting with fixes to the problem just to be on safe side. Just wondering if anyone else has had the scratch disk full error on photoshop.

[The Philos]

Scratch disks are Adobe's version of virtual ram, when you run out RAM to do an operation it'll start turning available harddisk space into Scratch Disk. When you're out of virtual ram/scratch disk you get an error. Try to reboot and make sure your scratch disk allocation didn't get goofed by installing the new hd. My solution would be to add more ram, but since I'm on a laptop with 2 gigs I don't have that option.

[CobyPhoto]

Jay, is PS on a computer with more than one PHYSICAL hard drive? If so, check your setting and make sure that PS hasn't defaulted back to the original OS Drive and is now running into problems.

I doubt the batch rename has anything to do with the scratch. Once you close PS, the scratch is erased.

CJ

[KdLaneJr]

Adobe has some information on Scratch disks and Virtual Memory here.

[Jay Henley]

No, there is just the one internal hard drive. I have added a couple of USB external drives in the last year.

The computer is a Dell 4600 desktop that I purchased a few years ago. I remember purchasing extra RAM for it. I will have to check and see how much RAM I do have.

Originally Posted by CobyPhoto

Jay, is PS on a computer with more than one PHYSICAL hard drive? If so, check your setting and make sure that PS hasn't defaulted back to the original OS Drive and is now running into problems.

I doubt the batch rename has anything to do with the scratch. Once you close PS, the scratch is erased.

CJ

[Jay Henley]

thanks, I will take a look at that.

Originally Posted by KdLaneJr

Adobe has some information on Scratch disks and Virtual Memory here.

[CobyPhoto]

Jay, it is Adobe's recommendation that you have your scratch disk set to another PHYSICAL drive and not the same drive that PS is installed on. I have never used USB external drives for this, so I can't say on that. I do know your best option is to add an internal drive and have that drive dedicated to nothing but scratch.

I have two 250 GB drives Spanned in RAID that are used for nothing but scratch on my image machine. PLUS 4 GB of fast RAM.

CJ

[Jay Henley]

thanks Coby. I was reading something about that last night.