Need help with "Finding Colors" from TriCoast

[Pawpaw]

Last Monday, I decided to buy the "Finding Colors" action set from TriCoast. I followed the order process through their websight "Finding Color." The problem is, I checked out, and paid for it, but have not received any confirmation from TriCoast about the transaction, and have not received the action set. I paid through "PayPal", and received the receipt from them, and my credit card was billed for the $100 cost, but no action set yet.

I have e-mailed TriCoast twice, and received no response from them. I don't know if I did something wrong with the checkout process or what. I really am anxious to try the action set, but haven't received anything, nor have I received any additional information from them. There is no phone number on the "Finding Color" website, so ..... any suggestions????

I don't want to go back in and order again, and get double billed for it. But I would like to get the product I paid for. Like I said, I may have done something wrong in the checkout process, and that was the first time I used PayPal.

I need some help PLEASE. Anyone who may have information, or be able to help, I would apprecialte your assistance.

Jerry

[MyKey]

Hey Jerry PM me and let me know what you ordered I will get it out to you ASAP on Monday.

Sorry for the delay I am sure with all the traveling it got lost somewhere since our entire office was in Tampa for Nationals.

Again I am sorry for the delay!

[Pawpaw]

I just wanted everyone to know that Mike made contact with me, and I was able to download the action set. Thanks Mike for your help.

Now I have to go play in Photoshop for a while.

Jerry.

[sbug_adam]

I'm having the same issue. My wife ordered the entire bundle from the Finding Colors website before Christmas and has received no communication even after several emails and a PM. She was ready to go to PayPal to try to dispute the charges since our account has already been debited the $300, but I told her to hold off for the time being to see if I could get any resolution.