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First Problem with Photoshop CS4 Solved!

This is a discussion on First Problem with Photoshop CS4 Solved! within the Post Processing Central forums, part of the Photography Information category; After downloading CS4, I discovered it took anywhere from 45 seconds to a minute and a half for it to ...

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First Problem with Photoshop CS4 Solved! - 10-17-2008, 11:56 AM


After downloading CS4, I discovered it took anywhere from 45 seconds to a minute and a half for it to open! Once it opened, everything seemed fine and even Bridge CS4 is fast and smooth. I got on the Photoshop forum in Adobe and even posted on Customer Service, which is now down!. There seems to be a problem with older graphics card drivers but that causes it to freeze after it is opened and I have the very latest driver for my Nvidia 8500 GT card. Since I am running XP Pro, S3, Intel Duo Quad Q9300 and 3 gig of memory, I was stumped. Finally there was a mention of overaggressive virus software. I have Sunbelt Vipre, which I love, but it does not like CS4! I went in and found I could put the Photoshop CS4.exe file as always approved and BOOM, the sucker loads in about 2 seconds!

I am posting this in case someone else has this problem and I didn't even know I could program my virus software to do this. My firewall, yes, but not the Virus. I really like Vipre.

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10-17-2008, 12:45 PM


Thanks David!

That is good to know for future reference.

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10-17-2008, 01:19 PM


Apparantly Adobe didn't know it either. I understand that Vipre was written from the ground up as a new Virus Software but I wonder what triggered it in the Photoshop CS4 programming. Mine would just crawl and I expect it was because Vipre was running everything through the mill, including when the blue box finally came up and the program items were opening. Now it just flies.

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