cant open raw files in ps

[pugz]

it used to work when i had my xti. but ever since i got my 50d cs3 wouldnt open my raw files. and ive since upgraded to cs4. and still no luck. ive downloaded the raw file updater on adobe too.

[Mark Kaplan]

Check that your Adobe Camera Raw is up to date.

[pugz]

i just did the update right before updateing to cs4. and still didnt work


but i could still open raw files that were taken with my xti.

[CaptainTom]

now that cs4 is installed, do the RAW update again.

[pugz]

ya i was planning on trying that again.

[doctahjones]

Originally Posted by pugz

it used to work when i had my xti. but ever since i got my 50d cs3 wouldnt open my raw files.

wouldn't like you double click something and it thows a temper tantrum and says "no i won't open it!"?

really though, what error are you getting and what os are you on?

i had a problem come up that made NO sense whatso ever, but i would get an error message (don't remember now, but it was realllly short) whenever i'd try to open any files really. the fix was to add a new microsoft xps document writer and set it as the default printer. then no more problems opening raw's or psd's). oh btw, i'm on vista 64bit.

[Rson]

The ACR update for CS3 is totally different than the one of CS4. CS3 supports only ver. 4 and CS4 supports vers. 5.

Here is where you get 5.3:

http://www.adobe.com/products/photoshop/cameraraw.html

[RandySmith]

If using adobe bridge, are your file associations set correctly ? Check your preferences, file type associations to make sure that you select file to open with Photoshop. Just a wild thought.

[pugz]

Okthanks Ill Try These Ideas Out When I Get Off Work

[hotshot38]

I had this problem when I got my 40D over my 20D....seems the RAW files aren't backwards compatible. Thought it was my CF card at first. But then the RAW files were visible in Picasa, just not in PS. I called Canon support and that's where the tech explained that it's the PS that needed to be updated for RAW files for the 40D.

[pugz]

error message says......


"cannot complete your request because its not the right kind of document"

pugz added 1 Minutes and 14 Seconds later...Double Post Merged Below

and im still getting it after trying the update listed above

pugz added 16 Minutes and 36 Seconds later...Double Post Merged Below

ok. i updated everything including my cs4 and its finally working again. thanks for yalls help