Oh, Boy! Help!

[humminboid]

Last night , I was working on the pictures on my wife's camera memory card. These were from the last year and a half or so... grandkids, christmas, birthdays, the whole shot! She's not real good about getting the images processed.

I did get the images moved into the Costco Photo Orgainzer site. I wanted to do something nice for her, but it was late, and I was a little tired, so I may have unwittingly done something terminal.

While they were transferring into the buy photos section, I decided to fill the time by setting the the date and time on her Canon P&S. I saw the images were done, and assumed... O.K. So I formatted the card...twice. I'll never do that again!

All seemed to be going well, I edited the pixes, went to the order section to get a CD and prints made from them, and sent them. They disappeared. The store says they didn't receive them, and they are nowhere to be found, either on the Costco site, in my computer files... Nowhere.

I can't find an 800 number to check further, I don't even know if Costco has a photo customer service number, but I can't be the first person this has happened to.

Can anyone offer suggestions as to how I might recover the lost images, or have I been well and truly had?

Now, before anyone decides to prattle on and on about the badness of Costco, that is the ONLY program that I have been even a little succssful at working, after NIkon Picture Project, Picasa, and Elements 6. (THAT was a wasted $100.)

Costco seems to be the one way I have found where I can enjoy photography like I used to, and even it bites.

The rest might as well be written is Sanskrit. Intuitive, my ***!

Thanks for any help.

[jammer]

you can try to recover them off of your memory card. There are recovery programs you can buy or download that will put together information and bring back some pics. I did this with one of my cards and brought back images that were at least a year old. Unfortunately for me it didn't bring the ones back I was looking for.

[midlight21]

Never used Costco but I've used other sites like shutterfly and such. You'd have had to upload them to your account. Are they not saved there for future purchases? I jumped on Costco's site and I see that they have a "photos" link that goes to albums. Are they not there?

Have you checked your temp files? Do you know the naming format that the photos are saved in? You might be able to do a general search if you know the format and the date the pictures were taken.

[texkam]

http://www.recuva.com/

[Daniel Bates]

It won't help you with these files, but in the future, I'd recommend that you back up your cards to your hard drive after every shoot. I have a series of folders on my computer that categorize each file by date (a typical folder path would look like My Pictures \ 2009 \ 090510 Portrait Session \ images).

[midlight21]

Originally Posted by Daniel Bates

It won't help you with these files, but in the future, I'd recommend that you back up your cards to your hard drive after every shoot. I have a series of folders on my computer that categorize each file by date (a typical folder path would look like My Pictures \ 2009 \ 090510 Portrait Session \ images).

Ditto! I back up everything to my hard drive and to DVD whenever I do my regular backups.

[Cajungaltx]

I've used Recuva with great results - it pulled stuff off of cards/drives that I had taken a LONG time prior... my daughter grabbed an 8GB card off my desk for a zoo trip and took photos on top of my 50th anniversary event that I had photographed.

WTF???

I got all but 4 of them off of it after she brought it back.... she's put it in her little HP Point & Shoot... and it told her to format it... so she did....