Download option-help

[erinag99]

I'm new to Smug Mug (on 14 day trial) and am having a hard time figuring out how to turn on the downloading option. I have some pics I took at a family Christmas party that I want to allow the family to download, but I can't seem to figure out how to allow that. Help please! I'm really getting frustrated.

Thanks!

[TTU2011]

Originally Posted by erinag99

I'm new to Smug Mug (on 14 day trial) and am having a hard time figuring out how to turn on the downloading option. I have some pics I took at a family Christmas party that I want to allow the family to download, but I can't seem to figure out how to allow that. Help please! I'm really getting frustrated.

Thanks!

If you want them to be able to download your photos at no charge, you must set the image size for that gallery (gallery settings) to Original. Once that is set, if a visitor hovers over an image, they will see the download icon. As the owner, you ALWAYS see the download icon regardless of gallery size.

Hope this helps!

[ZacW]

By default your images can be downloaded. Check it out on this help page link:
SmugMug Help: How to download original photos

You can also always email our help desk for any questions you may have :) SmugMug Help: How to email a real person who will respond