IssueThis is a discussion on Issue within the SmugMug forums, part of the Our Sponsors category; Sorry, you don't have permission to edit that photo. Back.
I cant delete a phot from my own galleries. What ...
(#1)
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Posts: 3,067 Join Date: Jan 2006 Location: West Houston, Texas Real First Name: Rob Camera: Canon 5D MarkII Can Others Edit My Photos: No iTrader Rating: 8 LIKES Received: 196 LIKES Given: 163 | Issue -
04-16-2011, 04:13 PM
Sorry, you don't have permission to edit that photo. Back.
I cant delete a phot from my own galleries. What up with dat?
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(#2)
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Posts: 3,067 Join Date: Jan 2006 Location: West Houston, Texas Real First Name: Rob Camera: Canon 5D MarkII Can Others Edit My Photos: No iTrader Rating: 8 LIKES Received: 196 LIKES Given: 163 |
04-16-2011, 04:16 PM
and its only the two pictures I recently uploaded. I can delete others in this same gallery.
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(#3)
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Posts: 89 Join Date: Sep 2010 Location: Saratoga Springs, New York Real First Name: Zac Camera: Canon G10 Can Others Edit My Photos: No iTrader Rating: 0 LIKES Received: 6 LIKES Given: 1 |
04-16-2011, 04:32 PM
Hmm that's very strange, never heard of that happening. Can you link me to the gallery? Also what image numbers are they in the gallery? | | | |
(#4)
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Posts: 3,067 Join Date: Jan 2006 Location: West Houston, Texas Real First Name: Rob Camera: Canon 5D MarkII Can Others Edit My Photos: No iTrader Rating: 8 LIKES Received: 196 LIKES Given: 163 |
04-16-2011, 06:17 PM
last three shots in the gallery
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Last edited by rab3rd; 04-16-2011 at 09:31 PM..
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(#5)
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Posts: 89 Join Date: Sep 2010 Location: Saratoga Springs, New York Real First Name: Zac Camera: Canon G10 Can Others Edit My Photos: No iTrader Rating: 0 LIKES Received: 6 LIKES Given: 1 |
04-16-2011, 08:10 PM
Hmm that's strange, it worked for me. I was able to delete the 3 photos and didn't get any message. Were you perhaps signed in as the assistant? Assistants can't delete photos. | | | |
(#6)
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Posts: 3,067 Join Date: Jan 2006 Location: West Houston, Texas Real First Name: Rob Camera: Canon 5D MarkII Can Others Edit My Photos: No iTrader Rating: 8 LIKES Received: 196 LIKES Given: 163 |
04-16-2011, 08:26 PM
I dont have assistants set up. I was signed in the way I always sign in...
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(#7)
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Posts: 3,067 Join Date: Jan 2006 Location: West Houston, Texas Real First Name: Rob Camera: Canon 5D MarkII Can Others Edit My Photos: No iTrader Rating: 8 LIKES Received: 196 LIKES Given: 163 |
04-16-2011, 08:29 PM
I just logged out and logged back in for like the fourth time and its no different. I can get to all the account info that an assistant would not be able to. I can delete any other photos in that gallery or any other gallery but not those three photos (well now one) They were uploade today...
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(#8)
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Posts: 3,067 Join Date: Jan 2006 Location: West Houston, Texas Real First Name: Rob Camera: Canon 5D MarkII Can Others Edit My Photos: No iTrader Rating: 8 LIKES Received: 196 LIKES Given: 163 |
04-16-2011, 08:30 PM
Just tried to delete that last one I uploaded today
"Sorry, you don't have permission to edit that photo. Back."
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(#9)
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Posts: 3,067 Join Date: Jan 2006 Location: West Houston, Texas Real First Name: Rob Camera: Canon 5D MarkII Can Others Edit My Photos: No iTrader Rating: 8 LIKES Received: 196 LIKES Given: 163 |
04-16-2011, 08:31 PM
if I do the same thing to the one right next to it, I can delete it if I want...
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(#10)
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Posts: 3,067 Join Date: Jan 2006 Location: West Houston, Texas Real First Name: Rob Camera: Canon 5D MarkII Can Others Edit My Photos: No iTrader Rating: 8 LIKES Received: 196 LIKES Given: 163 |
04-16-2011, 08:32 PM
"Delete
Are you sure you would like to delete this photo?"
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(#11)
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Posts: 89 Join Date: Sep 2010 Location: Saratoga Springs, New York Real First Name: Zac Camera: Canon G10 Can Others Edit My Photos: No iTrader Rating: 0 LIKES Received: 6 LIKES Given: 1 |
04-17-2011, 08:19 AM
Our bug hunter is looking into this, thanks for the heads up! You can email our help desk if you have further questions. Sorry for the troubles! | | | |
(#12)
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Posts: 3,067 Join Date: Jan 2006 Location: West Houston, Texas Real First Name: Rob Camera: Canon 5D MarkII Can Others Edit My Photos: No iTrader Rating: 8 LIKES Received: 196 LIKES Given: 163 |
04-17-2011, 08:20 AM
Thanks Zac I tried again this morning and still have the same issue. I removed the link as its a private gallery. If you need the link I can PM it to you. Waiting for an answer on this one. I dont want to add anymore shots until I know I can remove them if I want.
Rob
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(#13)
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Posts: 89 Join Date: Sep 2010 Location: Saratoga Springs, New York Real First Name: Zac Camera: Canon G10 Can Others Edit My Photos: No iTrader Rating: 0 LIKES Received: 6 LIKES Given: 1 |
04-17-2011, 02:58 PM
Quote:
Originally Posted by rab3rd Thanks Zac I tried again this morning and still have the same issue. I removed the link as its a private gallery. If you need the link I can PM it to you. Waiting for an answer on this one. I dont want to add anymore shots until I know I can remove them if I want.
Rob | It's a glitch and our engineers should have it fixed very soon. I'll post when it's all clear. | | | |
(#14)
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Posts: 3,067 Join Date: Jan 2006 Location: West Houston, Texas Real First Name: Rob Camera: Canon 5D MarkII Can Others Edit My Photos: No iTrader Rating: 8 LIKES Received: 196 LIKES Given: 163 |
04-17-2011, 07:31 PM
Thanks Zac...
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(#15)
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Posts: 89 Join Date: Sep 2010 Location: Saratoga Springs, New York Real First Name: Zac Camera: Canon G10 Can Others Edit My Photos: No iTrader Rating: 0 LIKES Received: 6 LIKES Given: 1 |
04-23-2011, 02:48 PM
This has been fixed - sorry for not responding to this thread yesterday. | | | | | Thread Tools | | | | Display Modes | Linear Mode |
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