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Customer did not recieve prints

This is a discussion on Customer did not recieve prints within the SmugMug forums, part of the Our Sponsors category; How and who do I need to talk to about this, I sent an email to the help@smugmug on 25Jun08 ...

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  (#1) Old
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Customer did not recieve prints - 06-27-2008, 07:13 PM


How and who do I need to talk to about this, I sent an email to the help@smugmug on 25Jun08 and havent heard anything back yet. The order says shipped but the tracking number shows no information.

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  (#2) Old
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06-27-2008, 07:32 PM


Quote:
Originally Posted by ST77 View Post
How and who do I need to talk to about this, I sent an email to the help@smugmug on 25Jun08 and havent heard anything back yet. The order says shipped but the tracking number shows no information.
That is really odd, we typically respond within an hour. Can you resend?

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06-27-2008, 07:44 PM


can anyone say "ez prints?"



wp.

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06-27-2008, 07:54 PM


Quote:
Originally Posted by SmugMug View Post
That is really odd, we typically respond within an hour. Can you resend?

resent

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  (#5) Old
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06-28-2008, 12:34 PM


Quote:
Originally Posted by ST77 View Post
resent
Ok keep me posted and I will make sure it is all figured out.

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