Viewing my photos

[DD3]

Ok, I feel pretty stupid. But I don't know any other approach thn to admit it and asking for help. When I click on a thumbnail in one of my galleries it take forever (if ever) for the photo to come up for viewing. I even tried clicking on slideshow but it doesn't work. I tried emailing through the website but couldn't make it past the point where it asked for what kind of server I had.

[island bound]

those guys sit on the help computer 24/7
Just send a email to help@smugmug.com
They always answer me back really fast.
good luck and let me know if this works for you.

[SmugMug]

Originally Posted by island bound

those guys sit on the help computer 24/7
Just send a email to help@smugmug.com
They always answer me back really fast.
good luck and let me know if this works for you.

Definitely email the support center. They can help you work through this issue.

Probably have you Go here for a speed test:
http://smugmug.speedtest.net

We are the Yellow San Jose pyramid. They will be curious to see the results.

[Graydon]

mine was:

download 5974 kb/s
upload 1155 kb/s

[Citex]

Sometimes its like that, today they must have had a crash cause many images/videos are showing error image.