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New user...problems...eek

This is a discussion on New user...problems...eek within the SmugMug forums, part of the Our Sponsors category; Okay so I purchased a Pro account today, and then I purchased a doman name via the link to godaddy. ...

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New user...problems...eek - 03-02-2009, 03:49 PM


Okay so I purchased a Pro account today, and then I purchased a doman name via the link to godaddy.

However, it appears that for some reason when entering the domain name purchased via GoDaddy I get an error that says

Quote:
That hostname doesn't appear to be valid. It doesn't resolve to a hostname. See our help section on custom hostnames.
Help would be greatly appreciated.
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03-02-2009, 04:07 PM


Can you view your dns zone file? This will give you the basic information as to what is being seen from the internet. Also, what time was your domain name registration completed. Remember you have to allow 24 to 48 hours for propagation throughout the net. At least if memory serves me correctly.

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the Broken Kinsman

Last edited by Concisus Cognatus; 03-02-2009 at 04:13 PM..
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03-02-2009, 07:25 PM


Did you buy the domain name through www.smugmugdomains.com ? If so the DNS and everything should be set up for you.

This is a GoDaddy tutorial if you didn't buy it through that site: http://wiki.smugmug.net/display/Smug...dy+CNAME+Setup

Let me know your Domain name and your SM nickname if those don't work.

Markham

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03-02-2009, 07:28 PM


Got it worked out and set up through email with "Doc"?

He took care of me, thanks!

Working now.
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