Pixtus - Photography Forum, Photographers, Photo Tips

suzyjazz · 02:39 PM

My domain registration and web host are both with a company that no longer has any customer service. I've all but signed up with Brinkster for my new host, but they cannot transfer the domain. Via search I found one recommendation for jokester.com, and I sent them an inquiry. I want to avoid godaddy.

Is transferring the domain a nightmare? Brinkster already told me I just have to enter their domain name server address in at the new site, but is it a major pain to get this new site to pick up my domain? It's only been a few hours since I posted an inquiry with jokester.

I really want to get away from the current company and not pay them a penny more.

kayumangi · 03:13 PM

So what exactly are you trying to do? Transfer your domain to brinkster or just have your site hosted at brinkster but have the DNS entries at your current provider?

If it's the latter, logon to your current providers management console if they have one and simply change the name servers. DNS entry changes should be as quick as 15 mins to 12 hrs. If they dont allow you to, you could probably send a ticket.

If its the former you would have to make sure you unlock the domain at your current provider and then get an authorization code from them, and then request brinkster that you want them to manage your domain name as well.

suzyjazz · 05:03 PM

Quote:

Originally Posted by kayumangi

So what exactly are you trying to do? Transfer your domain to brinkster or just have your site hosted at brinkster but have the DNS entries at your current provider?

If it's the latter, logon to your current providers management console if they have one and simply change the name servers. DNS entry changes should be as quick as 15 mins to 12 hrs. If they dont allow you to, you could probably send a ticket.

If its the former you would have to make sure you unlock the domain at your current provider and then get an authorization code from them, and then request brinkster that you want them to manage your domain name as well.

Neither. Brinkster says they can't transfer the domain, so my only option is the latter, but I hate the place where it's registered now, so I want to transfer it somewhere else. Can I even do that? I had no idea once you got the domain there was so much drama with moving it (or is there?)

Sending a ticket to my current provider won't do anything. They aren't providing me any customer service anymore. I hope I am not $crewed.

I'm currently with AcomHosting. THEY $UCK!!!! I'm convinced there is 1 dude who keeps the servers running and does nothing else. Or maybe no one is keeping them running and I'm lucky nothing has crashed yet.

kayumangi · 07-15-2009, 05:27 PM

I'm curious as to why Brinkster said they can't transfer your domain, unless your domain is not 60 days old.

There is a policy from ICANN restricting providers from transferring domains within the first 60 days of ownership.

Domain transfers shouldn't be painful even if your provider is questionable.

I just looked at ACOM Hosting control Panel and they allow you to change your DNS entries. You could change the name servers to point to brinkster's and then wait for the 60 day period to pass if that is even the cause.

Another thing is that ACOM hosting maybe is just a reseller and that your registrant is one of those whole-sale sellers like TUCOWS. You can find out who your domain registrant is, by doing a WHOIS search (www.whois.net). if ACOM won't help you, you can file a complaint to their whole-sale seller.

suzyjazz · 06:22 PM

Quote:

Originally Posted by kayumangi

I'm curious as to why Brinkster said they can't transfer your domain, unless your domain is not 60 days old.

There is a policy from ICANN restricting providers from transferring domains within the first 60 days of ownership.

Domain transfers shouldn't be painful even if your provider is questionable.

I just looked at ACOM Hosting control Panel and they allow you to change your DNS entries. You could change the name servers to point to brinkster's and then wait for the 60 day period to pass if that is even the cause.

Another thing is that ACOM hosting maybe is just a reseller and that your registrant is one of those whole-sale sellers like TUCOWS. You can find out who your domain registrant is, by doing a WHOIS search (www.whois.net). if ACOM won't help you, you can file a complaint to their whole-sale seller.

I don't know why. The domain is several years old. Brinkster said this: "You can register a new domain with Brinkster. However, if you already have a domain registered elsewhere, Brinkster can't accept that domain and take over the registration services at this time. We are in the process, however, of becoming an ICANN accredited registrar so that we can perform operations like domain transfers and other things as well."

I'm glad Acom has that feature in the control panel, but I want to ditch them completely. I'm trying to find another place who will take my domain and let me plug in the Brinkster addresses. Someone who can return a freaking email, or respond to a ticket in the ticketing system they provide!

My FTP with Acom is not working right now. Fabulous. I'm expecting my web site to stop working any day now.

Thanks for the help Marius. I think you're right about the tucows thing. Do you know how to make the info private? My address is showing. :-P

kayumangi · 07-15-2009, 07:11 PM

Normally you can hide your personal information via the Control Panel of your provider (if they are the registrant) in your case since it's TUCOWS you will have to request access from them, tell them that your provider is unresponsive, they normally reply within 24 hrs.

Have you considered 1and1.com ? They have windows shared hosting and I believe they are an accredited registrar.

RKEnnis · 07-15-2009, 07:39 PM

Ah! So Brinkster can't handle the registration part of the domain until they become an "ICANN accredited registrar".

Note that some domain registrars charge an extra fee for making the domain registration info private. If that feature is important to you, make sure to check on this when choosing a registrar.

You mention avoiding Godaddy - I wonder why. Have you heard or experienced bad things with them? I've using them for a few months, and so far the service had been good for the price. Their tech support is fairly responsive, and they do have a lot of documentation available. I think they are ok, especially for people that aren't doing anything too complicated on their site.

kayumangi · 07-15-2009, 07:45 PM

This maybe OT but have you considered moving away from ASP hehehe

Since you've already done the Access migration to MySQL, why not come full circle with ASP to PHP

Check this link out http://asp2php.naken.cc/faq.php

At least with PHP you'd get a lot more options as far as hosting is concerned, a lot cheaper too =)

suzyjazz · 07-15-2009, 07:50 PM

Quote:

Originally Posted by kayumangi

This maybe OT but have you considered moving away from ASP hehehe

Since you've already done the Access migration to MySQL, why not come full circle with ASP to PHP

Check this link out http://asp2php.naken.cc/faq.php

At least with PHP you'd get a lot more options as far as hosting is concerned, a lot cheaper too =)

Yeah, it's a possibility in the future, but I don't have time to do that before the hosting on my old web site expires.

Quote:

Originally Posted by RKEnnis

You mention avoiding Godaddy - I wonder why. Have you heard or experienced bad things with them? I've using them for a few months, and so far the service had been good for the price. Their tech support is fairly responsive, and they do have a lot of documentation available. I think they are ok, especially for people that aren't doing anything too complicated on their site.

I've heard a lot of bad things about them. I think someone specifically mentioned they are not good if you only use them for domain registrar and not for hosting. I've also heard they spam you to outer space. I don't think they support ASP, either.

kayumangi · 08:01 PM

Not entirely true about GoDaddy.

GoDaddy does support ASP because they have Windows Hosting. Also, they allow DNS hosting only (I have a couple of clients who are like that) because buying a domain from them is dirt cheap.

But they suck a$$ when it comes to flexibility of applications to install, if you have a windows hosting account and would also like to use PHP say install Wordpress then its a no go because their servers are not up to it (which I find stange) because I've been able to do that on other hosting providers and on dedicated windows servers we've had for some of my other clients.

RKEnnis · 07-15-2009, 08:10 PM

I'm using godaddy for hosting, but NOT as registrar. No problems because of that.

I wasn't aware of any problems with PHP on Windows at Godaddy, but I wouldn't be surprised.

I'm using the linux shared hosting. PHP and Wordpress works great. Converting a site from ASP to PHP could be a lot of work. Might be worth it though, depending on the app. Legacy ASP code can be a real pain!

Cajungaltx · 07-21-2009, 11:58 PM

I recently switched a domain to a new registry, and it was a pain in the BUTT.

The folks who had it were impossible to work with... and I was switching it over to 1and1.com (for a client so that all of their info was under one company for me to handle for them)...

I'd hesitate to sign up with a company who couldn't do everything for me. I have way to many clients who bought their domain name one place... and hosting someplace else... and this someplace else... it's a PITA to keep track of it.

suzyjazz · 08:20 PM

Quote:

Originally Posted by Cajungaltx

I recently switched a domain to a new registry, and it was a pain in the BUTT.

The folks who had it were impossible to work with... and I was switching it over to 1and1.com (for a client so that all of their info was under one company for me to handle for them)...

I'd hesitate to sign up with a company who couldn't do everything for me. I have way to many clients who bought their domain name one place... and hosting someplace else... and this someplace else... it's a PITA to keep track of it.

Thanks for the advice. I'm afraid of that, too, but my choices are pretty limited. When I clicked on the sign-up page at Brinkster I got as far as entering my domain name and I'm wondering if they might actually be able to transfer it after all. I'm going to try soon. If that doesn't work out, I guess it will just have to be a pain.

Is 1and1 good? I just emailed them to see if they do ASP.

Edit: Quick research shows they are good so far.... but I really need to move to php. Will be cheaper!

Cajungaltx · 07-26-2009, 05:20 PM

Quote:

Originally Posted by suzyjazz

Thanks for the advice. I'm afraid of that, too, but my choices are pretty limited. When I clicked on the sign-up page at Brinkster I got as far as entering my domain name and I'm wondering if they might actually be able to transfer it after all. I'm going to try soon. If that doesn't work out, I guess it will just have to be a pain.

Is 1and1 good? I just emailed them to see if they do ASP.

Edit: Quick research shows they are good so far.... but I really need to move to php. Will be cheaper!

Yes... and they do php (Linux) and asp (Windows).

I've got 20+ sites on them for different folks, and they work very, very well.

I had a site that a client had done in microsoft front page - so we setup a windows hosting package - moved them over. Then I did their new site, and they switched their hosting package from Microsoft to Linux with a simple phone call. It was quiet nice and easy for them to do so.

suzyjazz · 07-27-2009, 10:08 PM

Quote:

Originally Posted by Cajungaltx

Yes... and they do php (Linux) and asp (Windows).

I've got 20+ sites on them for different folks, and they work very, very well.

I had a site that a client had done in microsoft front page - so we setup a windows hosting package - moved them over. Then I did their new site, and they switched their hosting package from Microsoft to Linux with a simple phone call. It was quiet nice and easy for them to do so.

Thanks for mentioning 1and1. In the few days since my last post, I have converted 95% of my web site to PHP.

It was a little painful, but I got used to the new syntax (and miraculously got this installed on Vista 64 in the first place!) I will be signing up for a cheap Linux plan in the next few days. I'm giving my current host a couple more days to respond to my request to release the domain before I bite the bullet with the new host and a new domain. I may never get the current name transferred.

I emailed Tucows about it, but I'm not holding my breath for assistance. I'm probably $crewed.