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SmugMug trouble

This is a discussion on SmugMug trouble within the Website Talk forums, part of the Business Discussion category; Is anyone having trouble logging into SmugMug this morning?...
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SmugMug trouble - 08-23-2009, 10:40 AM

Is anyone having trouble logging into SmugMug this morning?

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  (#2) Old
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08-23-2009, 11:27 AM

Working OK for me at 11:27am.
Mike
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08-23-2009, 01:11 PM

Quote:
Originally Posted by eebronc View Post
Is anyone having trouble logging into SmugMug this morning?
It's ok for me now. They have been doing some serious upgrading Thursday and Friday nights. Might be that you just hit it when they were in a short read only mode for a tweak.

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Paul A. Valentine
♥ Valentine-Photography ♥ ♥ Valentine Services ♥
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08-23-2009, 04:41 PM

Still having trouble getting on my site.

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08-23-2009, 04:47 PM

I don't.
Why don't you send an email to help@smugmug.com? The SM support heroes are usually faster and more helpful than any forum.
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08-23-2009, 05:52 PM

Quote:
Originally Posted by eebronc View Post
Still having trouble getting on my site.
Ed. I just logged out them back in to my site. So SM is working.

Why don't ask on the SmugMug forum here at TPF.
SmugMug is a TPF sponsor.
Markham usually answers pretty fast. (Don't know about weekends though.)

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Photograph! An immediate and unpretentious capturing and freezing of a moment in time.
Last edited by Hogleg 44; 08-23-2009 at 06:18 PM.. Reason: removed double quote.
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08-23-2009, 06:06 PM

It's working fine for me
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08-23-2009, 07:10 PM

Thanks every one ,I have contacted them through e-mail and still trying to figure out what seems to be my problem

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08-23-2009, 07:16 PM

your site works fine on my end

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08-23-2009, 07:45 PM

When you get on the site can you open up the Galleries and look at the photos?

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08-23-2009, 07:53 PM

yep...








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Last edited by dixonduke; 08-23-2009 at 07:59 PM..
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08-23-2009, 08:00 PM

It works fine from here (ckecked the "Senior" gallery).
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08-23-2009, 08:08 PM

thanks for everyones help,I must have a problem on my end

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Last edited by eebronc; 08-23-2009 at 08:25 PM..
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08-23-2009, 09:13 PM

not with logging in, but since their most recent upgrade the "popular photos" no longer seems to be working on my page. I sent a message through their system on Saturday and have not received a response. Not typical for SM.

edit: appears to be working on my laptop now /shrug
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08-23-2009, 09:38 PM

Ive tried everything even switched from IE to firefox can get it to load when I use
ewellphotography.smugmug.com but not ewellphotography.com they have contacted me a few times already about going to Godaddy and making some changes but I had that done already

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