First bridezilla

[csa]

I knew they existed, but I guess I have been lucky so far.
The whole thing makes me angry, tired, sad. I hope I develop a better radar for the future.

[janetg]

i hope you didn't give her the photos too? please say you didn't.

[groovyone]

Did the story part get removed?

[Kalrog]

Originally Posted by groovyone

Did the story part get removed?

I guess I'm late to the party. I don't see it.

[WalruSara]

I'm dying to know more. I'm dealing with this myself right now.

[janetg]

we all deal with them - i had one rear it's ugly head this past week on wedding wire. just sent them all the documents supporting my actions.

just remember to keep to the facts and leave the emotion out of any dispute. how you handle can define you in ways you would not imagine.

[Photogdude]

Originally Posted by janetg

we all deal with them - i had one rear it's ugly head this past week on wedding wire. just sent them all the documents supporting my actions.

just remember to keep to the facts and leave the emotion out of any dispute. how you handle can define you in ways you would not imagine.

well said

[dmcantrell]

Originally Posted by janetg

just remember to keep to the facts and leave the emotion out of any dispute. how you handle can define you in ways you would not imagine.

I attended a workshop for my corporate job that taught us to pick out the actionable sentences from an email or a conversation, and only reply to those.

For example, you have a customer email that drones on and on for 15-20 sentences, and buried in all of that is one sentence that says "I DON'T UNDERSTAND WHY YOU WON'T GIVE ME A REFUND." That is the only sentence to respond to, and simply state the verbiage in the contract and leave it at that.

I use this technique a lot in my professional interactions with customers, and it works wonders at defusing tense situations.

[Epic Weddings]

One of my mentors reminded me that you can give 1000 brides World Class service, but it's the one angry bride that can bring it all down. Smile and say "ok." until you're willing to get sued to say "no."

Tough, tough call.

[lfmerrell]

Remember it is everyone's prerogative to be an a$$hole but there are some who abuse that privilege.

An long forgotten friend told me once he just moves the decimal point to the right on the bill.

[Melany]

Originally Posted by kamwhite

Im sick of bridezilla.. should I quit the wedding?

If she's acting like this now, don't marry her! Did you learn nothing from the Kardashian wedding?


I watched part of the re-run on TV. I can't believe that guy went through with the wedding.

[csa]

Originally Posted by Melany

If she's acting like this now, don't marry her! .

Well, I didn't actually. Wow, this is an old thread.

[ka5txl]

Originally Posted by csa

Well, I didn't actually. Wow, this is an old thread.

No, this thread is still a newbie This is an old thread I am interested
Donuts anyone